Terms & Conditions

1. Scope

These Terms and Conditions apply to all purchases, access and use of the GrizzSneak online store. By placing an order on our website, you confirm that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with any part of these terms, you should not use the website or place an order through the store.

2. Store information

GrizzSneak is an online sneaker store focused on selected footwear and streetwear-inspired products. Information about the store, customer support and contact channels may be displayed on the website footer, contact page or order confirmation communications.

For any questions regarding these Terms and Conditions, customers may contact us through the contact methods available on the website.

3. Products

We make reasonable efforts to display product information, images, colors, sizes, descriptions and prices as accurately as possible. However, slight variations may occur due to screen settings, lighting, image processing or supplier updates.

Product availability may change without prior notice. Adding an item to the cart does not reserve the product. The order is only confirmed after successful checkout and payment approval.

4. Orders

After placing an order, the customer may receive an order confirmation by email or through the contact details provided during checkout. This confirmation does not necessarily mean that the order has been accepted permanently.

We reserve the right to refuse, cancel or limit any order if there is suspected fraud, incorrect information, pricing error, stock issue, payment failure or any other operational reason that prevents order fulfillment.

5. Prices and payment

All prices are displayed in the currency shown on the website and may include or exclude taxes depending on the region, checkout configuration and applicable rules. Delivery costs, taxes, duties or other charges may be calculated and displayed at checkout when applicable.

Payment must be completed through the payment methods available at checkout. Orders are processed only after payment approval. If payment is declined, canceled or not completed, the order may not be processed.

6. Shipping and delivery

Delivery times are estimates and may vary depending on destination, carrier availability, customs procedures, operational delays, holidays or other circumstances outside our control.

Customers are responsible for providing complete and accurate shipping information. If an address is incorrect, incomplete or unavailable for delivery, additional delays or costs may occur.

Once the order is shipped, tracking information may be provided when available. Tracking updates depend on the carrier and may take time to appear in the tracking system.

7. Returns and refunds

Return and refund requests are handled according to the return policy available on our website and any applicable consumer protection rules. Customers should review the return policy before placing an order.

Returned products may need to be unused, undamaged, complete, in their original packaging and accompanied by proof of purchase. Items that show signs of use, damage, missing packaging or alteration may be refused.

Refunds, when approved, are processed through the original payment method whenever possible. Processing times may vary depending on the payment provider or financial institution.

8. Customer responsibility

The customer agrees to provide accurate personal, delivery and payment information when placing an order. The customer is also responsible for checking product details, size selection, shipping address and order summary before completing the purchase.

Any misuse of the website, fraudulent activity, unauthorized access attempt or abusive behavior toward the store or support team may result in order cancellation or restriction of access.

9. Intellectual property

All website content, including layout, texts, graphics, images, logos, icons, design elements and brand presentation, is protected by intellectual property rules and may not be copied, reproduced, modified or used without prior authorization.

Third-party brand names, trademarks and product references belong to their respective owners and are used only for identification and product description purposes where applicable.

10. Limitation of liability

To the maximum extent permitted by applicable law, GrizzSneak is not responsible for indirect, incidental or consequential damages arising from the use of the website, delivery delays, carrier issues, payment provider failures or events outside our reasonable control.

Nothing in these Terms and Conditions limits any mandatory rights that the customer may have under applicable consumer protection laws.

11. Privacy and data protection

Personal data is handled according to our Privacy Policy. By using the website and placing an order, the customer acknowledges that certain personal information may be processed for order fulfillment, payment processing, delivery, support and legal compliance.

Customers should review the Privacy Policy to understand how personal data is collected, used and protected.

12. Changes to these terms

We may update these Terms and Conditions from time to time to reflect changes in our store, legal requirements, payment methods, shipping processes or customer service policies.

The version published on the website at the time of purchase is the version that applies to that order, unless otherwise required by applicable law.

13. Contact

If you have any questions about these Terms and Conditions, please contact us through the contact form, email address or support channel available on our website.

GrizzSneak

For support, please use the contact form or email address displayed on our website.