Privacy Policy

1. Information we collect

When you use our website or place an order, we may collect information such as your name, email address, phone number, billing address, shipping address, order details and payment-related information processed by our payment providers.

We may also collect technical information such as IP address, device type, browser type, pages visited, referral source and interactions with the website.

2. How we use information

We use personal information to process orders, confirm payments, deliver products, provide customer support, prevent fraud, improve the website and communicate important order updates.

We may also use limited information for analytics, marketing performance and website optimization, when permitted by applicable rules and user preferences.

3. Payment and security

Payment information is handled through secure payment providers. GrizzSneak does not intentionally store full card numbers on its own systems.

We apply reasonable technical and organizational measures to protect customer information, but no online transmission or storage method can be guaranteed to be completely secure.

4. Cookies and tracking

Our website may use cookies and similar technologies to keep the store working, remember preferences, analyze traffic, measure marketing performance and improve the shopping experience.

Customers may manage cookie preferences through browser settings or available cookie tools on the website, when provided.

5. Sharing information

We may share necessary information with service providers that help us operate the store, such as payment processors, shipping carriers, analytics tools, email providers, fraud prevention services and customer support systems.

We do not sell personal information to advertisers.

6. Data retention

We keep personal information only for as long as necessary for order management, legal obligations, accounting, customer support, fraud prevention and business records.

Retention periods may vary depending on the type of information and applicable requirements.

7. Customer rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information.

To make a privacy request, contact us through the support channel available on the website.

8. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our store, technology, service providers or legal requirements.

The updated version will be published on this page with the latest update date.

9. Contact

If you have any questions about this page, please contact us through the contact form, email address or support channel available on our website.

GrizzSneak

For support, please use the contact form or email address displayed on our website.